FREQUENTLY ASKED QUESTIONS
Booking A Photo Shoot
What is the maximum group size?
For our family photo shoots the maximum group size is normally 12 people (when a mix of adults and children).
Do we allow pets?
Yes! You are more than welcome to bring along your small, well behaved pets. After all, they are part of your family! Please let us know the breed at time of booking.
How do you book a photo shoot?
Simply give us a call on 01926 754078 or click here to send a booking enquiry.
Your Photo Shoot
What should you wear and bring?
The style is completely up to you and please feel free to bring a couple of different outfit choices with you, we have a changing area in the studio.
Great results can be achieved by everyone dressing in a loosely similar style, e.g. jeans and same colour/tone t-shirts / shirts.
It’s a good idea to avoid patterns as these can be distracting. Most importantly, wear something that you feel comfortable in!
Please also feel free to bring any favourite toys or props that may help to reveal your family’s interests and personalities.
Please note that for newborn and maternity photo shoots we will email you a photo shoot preparation document prior to your session.
After The Photo Shoot
How long until you see the photos?
The images will normally be available to view on your online gallery within 2 to 3 days of your photo shoot
Do you have to buy any products?
You are under no obligation to buy any products (although we of course hope that you will want to!). We never engage in hard selling as we believe your photos will sell themselves..
What methods of payment do we accept?
We accept debit cards, credit cards and bank transfer, you can pay in the studio, over the phone or via secure web-link.
When will my order be ready?
Digital images are usually ready within 2-4 weeks from the time they are ordered
Frames and Wall Products are usually ready within 3-4 weeks from the time they are ordered
We may be able to expedite orders, please as